Frequently Asked Questions 常問問題
How do I book your transfer service? 怎樣預約包車接送服務？
You can book by 3 steps!
How do I find your driver when arrived at Kuala Lumpur International Airport? 抵達吉隆坡機場之後怎樣可以找到司機？
I'm not activate roaming when arrive airport, how do I find your driver? 來到吉隆坡的時候我沒有開漫游服務，那我怎麽找到司機？
You can connect FREE Wi-Fi service available in airport or purchase a SIM package when arrive airport to contact driver. Or you can request signage service with extra charge applied (staff holding signboard of your name and meet you at arrival hall).
We are 3 persons in total. Should we book a sedan car or a MPV? 我們一共三個人，應該訂一輛五座車還是一輛MPV?
Normally sedan car is enough for 3 passenger + 3 handcarry luggage. We recommend to take MPV for more comfortable trip if you have more luggages.
What if I need to change or cancel my booking? 若我退改行程，我該怎麽辦？
You can cancel or change your booking 24 hours before trip start, out charge applied if cancellation or reschedule less than 24 hours before trip start.